Privacy Policy

Fjord respects your privacy and is committed to handling your information responsibly. This Privacy Policy explains what information may be collected when you visit our website, create an account, make a purchase, or contact our support team.

Information We Collect

When you use Fjord, we may collect information that is necessary to provide our services and process your orders. This can include your email address, username, account information, order history, transaction information, IP address, basic browser or device information, and information you voluntarily provide when contacting support.

We may also collect certain information to help detect fraud, abuse, unauthorized access, or attempts to misuse our services.

How We Use Your Information

Information collected by Fjord may be used to process and deliver purchases, manage accounts and licenses, provide customer support, maintain website security, prevent fraud and abuse, and improve the overall functionality of our services.

We may also use information when necessary to comply with applicable legal obligations or respond to legitimate requests from authorities.

Payments & Third Parties

Payments made through Fjord may be processed by third-party payment providers. Your payment information may therefore be collected and processed directly by the payment provider according to its own privacy policy. Fjord does not necessarily store your complete payment card information.

We may also rely on third-party services for hosting, security, analytics, authentication, payment processing, and product delivery. These services may process information as necessary to provide their services.

Cookies

Fjord may use cookies and similar technologies to keep users signed in, remember preferences, improve security, and help the website function properly. You can control or disable cookies through your browser settings, although doing so may affect certain website features.

Data Security

We take reasonable measures to protect information collected through our services. However, no website, online service, or method of electronic storage can guarantee complete security, and we cannot guarantee that information will always remain completely secure.

Data Retention

We may retain information for as long as reasonably necessary to provide our services, maintain purchase and transaction records, prevent fraud, resolve disputes, or comply with applicable legal requirements.

Changes to This Policy

Fjord may update this Privacy Policy from time to time. Any changes will be posted on this page along with a new "Last Updated" date.

By using Fjord, you acknowledge that you have read and understood this Privacy Policy.